We raise our own bourbon-fed cattle and hogs and are committed to the highest quality from start to finish. Should you have any issues with our product or service, please promptly let us know so we can do everything possible to ensure your satisfaction.
Temperature Check Quality Control
Depending on your location, product should be received at 40 degrees Fahrenheit or colder. Each Please refer to the WarmMark temperature sensor in the box. There should be no red dots visible.
If there be any issues please provide pictures of the box, shipping label, and temperature sensor at the time of opening your delivery. Contact us at firstname.lastname@example.org and our team will promptly issue a refund or credit for a new order. Due to the perishable nature of our products, we do not accept returns.
We’re proud to deliver the highest quality bourbon-fed meats available. Your satisfaction is important to us. If your box arrives damaged or you are otherwise unsatisfied with your order, please contact us at email@example.com a detailed description and/or images of your issue.
Please submit any customer service requests within 14 days of receiving your order.
Contact us any time at firstname.lastname@example.org for questions related to refunds and returns.
You can also call our knowledgeable staff at our Madisonville storefront at (270)452-2115, Mon. – Sat. 10am – 4pm.